We appreciate your visit to our website and its subdomains
(collectively "Website") and your interest in our company, our products and
services. In order to make you feel safe and secure when visiting our website,
we take the protection of your personal data and its confidential treatment very
seriously. With the following information about data protection we would like to
inform you, in the name of BEMER Int. AG, Austrasse 15, FL - 9495 Triesen
(hereinafter referred to as the "Company") about when we store which data and
how we use it. This is of course done in compliance with the applicable data
The Company reserves the right to change this Data Protection Policy Statement
in order to reflect any changes in the way personal data is processed. This Data
Protection Policy Statement supersedes any prior versions of the privacy
policies of the Company that have been delivered to or reviewed by you, as well
as any divergent agreements and understandings between you and the Company.
We expressly ask you to note that only the German and Liechtenstein privacy
policy is legally binding. All other versions are translations which, in case of
doubt, are subordinated to the said original document entitled
"Datenschutzerklärung (de-LI) BEMER Int. AG” [Data Protection Policy Statement
(en-GB) BEMER Int. AG]
I. Responsible company
II. What are “personal data”
IV. Processed personal data during a purely informative visit to our website
VI. Google Analytics
VIII. User Account / Registration
IX. The use of our online shop as a customer
X. Using our site as a result of BEMER partnership
XI. Third parties commissioned in connection with our website
XII. Your rights
The company is responsible for the processed personal data within the
meaning of the European General Data Protection Regulation (Regulation (EU)
2016/679) (hereinafter "GDPR").
You can reach our customer services on the following number:
Telephone number: +423 399 39 70
(Mon-Thu 8-17 clock, Fri 8-15 clock).
Our data protection officer is Grant Thornton Schweiz/Liechtenstein,
Datenschutzbeauftragter BEMER, Im Tiergarten 7, CH-8036 Zürich, whom you can
reach on the following number:
Telephone number: +41 43 960 71 71 / +42 3237 42 42
(Mon-Thu 8-17 clock, Fri 8-15 clock).
“Personal data” means all information that refers to a specific or
identifiable natural person (name, address, date of birth, etc.). In
connection with Internet sites, this includes such things as e-mail
addresses and IP addresses.
This Data Protection Policy Statement applies only to our website and not to
third party websites, products and services, even though you may be directed
to third party content through a link from our website. In this context, we
assume no responsibility for the content of a website, products or services
of a third party.
The purpose of our website is primarily to inform you about our company, our
products and services.
You may then contact us via the contact form or to address your request
directly to your local BEMER partner. The information given at this point,
such as name, telephone number, e-mail address, responsible BEMER partner,
etc., will be stored by us for the purpose of answering your request. The
data will be deleted as soon as they are no longer required, unless
statutory retention requirements require their continued (and possibly
limited) storage or if they are directly related to a contract or contract
between you and the company. The latter case will include the details of
your request filed with the contract documents.
You can also register as a BEMER partner and / or open and maintain a user
account in our online shop. Compared to purely informative website visits,
we are forced to process more personal data in order to process the
contractual relationship (see Sections VII-X).
By visiting our website and opening a user account as a customer and / or
BEMER partner, as well as the use of our products, you expressly agree to
the collection and processing of your personal data. In addition, you accept
equally our terms and conditions (hereinafter
You can visit our website without immediately disclosing who you are. For
example, our web servers automatically save only information that your
browser transmits to us when using the website for purely information
purposes. We refer to Art. 6 para. 1 lit. f GDPR in support of this. The
information collected is technically required for us to show you our website
and to ensure stability and safety. The following data is collected:
We reserve the sole right to retroactively examine the above-mentioned data
if there is a justified suspicion of an illegal use of our website due to
specific indications. There is no disclosure of this data to a third party,
This data will be automatically deleted after a specified period of 14
Additional personal data will only be collected if you contact us using the
contact form or register as a BEMER partner and / or customer. By submitting
the contact or registration form, you agree that we will process and store
the data disclosed therein for the purpose outlined in sectionIII (2).
On our website – with the exception of the following list – no so-called
"cookies" are used:
For the record, we should mention that we use two cookies from a
technical point of view, but they do not process personal data; namely
visitors (see section VI hereafter).
For the sake of clarity, it should be explained at this point that a cookie
is a small text file placed on your hard drive by a website to help you use
a website and tailor it to your needs. The text file does send certain
information to the computer of the user.
This website uses Google Analytics, a web analytics service provided by
Google Inc. ("Google"). Google Analytics uses so-called "cookies" (see
section V) here. The information generated by the cookie about your use of
this website is usually transmitted to a Google server in the USA and stored
there. However, IP anonymisation is enabled by default on this website (see
point VI (5) hereafter), which means that your IP address will be shortened
beforehand by Google within the member states of the European Union or other
parties to the Agreement on the European Economic Area , The full IP address
will be sent to a Google server in the US and shortened there only in
Google will use this information on behalf of the Company to evaluate the
use of the website, to compile reports on website activity and to provide
other services related to website activity and internet usage.
The IP address provided by Google Analytics as part of Google Analytics will
not be merged with other Google data.
If you want to prevent this, you have the following options:
This website uses Google Analytics with the extension "anonymizeIp ()". As a
result, IP addresses are processed in shortened form, any reference to
persons can therefore be excluded. Insofar as the data collected about you
is assigned a personal reference, it will be immediately excluded and the
personal data will be deleted immediately.
We use Google Analytics to analyse and regularly improve the use of our
website. The statistics collected enable us to improve our offer and make it
more interesting for you as a user. For the exceptional cases in which
Personal Information is transferred to the US, Google is subject to the
EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The
legal basis for the use of Google Analytics is Art. 6 para. 1 sentence 1
lit. f GDPR.
Information on Google as third-party supplier (processor within the meaning
of Art. 28 GDPR):
By using this website, you consent to the processing of your personal data
collected by Google in the manner and for the purpose described above.
If you register on our website by opening a user account as a BEMER partner
and / or customer, you can use the following services:
We record data on registration (also later additions or changes) according
to our input mask based on Art. 6 para. 1 lit. b GDPR to this end. These are
Registration takes place in accordance with the procedure described in
Third parties can only view your data insofar as this is provided for in our
You have the option to delete your user account. In this case, all personal
data associated with this account will be deleted or irrevocably anonymised.
Exceptions to this are any specific provisions in connection with concluded
contracts and retention obligations.
Note on security: We will never ask you for your password by email or
To place an order in our online shop, you have to register once and set a
username and a personal password (see figures VII - VIII). For future visits
to our website, you will be able to log in using your username and password
and will not need to re-enter your address information each time you place
an order. Your password is stored in encrypted form and cannot be viewed by
us (see section VIII (2)).
The consent to the storage of this information according to IX (1) can be
revoked at any time. In this case, however, you will need to re-supply this
information for each order.
The data relating to your orders will be stored in your user account.
We use the personal data collected during registration and ordering
exclusively for the proper execution of the contract concluded with the
The data in your user account, e.g. the delivery address chosen by you, can
be viewed and changed by you at any time.
All data that we do not use due to legal regulations (e.g. for accounting
purposes) for 10 years, will be irrevocably deleted or anonymised by us, as
soon as the legal validity of processing ends.
You have the option of deleting your user account at any time, as long as
there are no open orders. The information collected during registration will
be deleted or irrevocably anonymised; but not the data related to completed
orders (see above).
If you wish to enter into a BEMER partnership, you must register once
at signup.bemergroup.com and specify a
username and personal password (see section VIII). For future visits to our
website, you will be able to log in using your username and password and
will not need to re-enter your address information each time you visit. Your
password is stored in encrypted form and cannot be viewed by us (see
section VIII (2)).
The purpose of the BEMER partnership is to connect customers and BEMER
The details of your orders and the brokered customer orders are stored in
your user account.
We process the personal data collected during the registration of the BEMER
partnership and the orders according to X (3) exclusively for the purposes
of correctly conducting the BEMER partnership and processing the contracts
concluded with these same orders.
The data in your user account, e.g. the delivery address chosen by you, can
be viewed and changed by you at any time. If you update information about
yourself as a BEMER Partner, we keep a copy of your original information
stored to clarify any questions between you and us.
All data that we do not use due to legal regulations (e.g. in accounting)
during a period of 10 years, will be irrevocably deleted or anonymised by
us, as soon as the legal validity of processing ends.
You have the option to delete your user account at any time, as long as
there are no open orders or distributions pending. The information collected
during registration will be deleted or irrevocably anonymised; but not the
data related to completed orders and related contracts (see immediately
In connection with the operation of the website and in particular with the
processing of orders in the online shop, the company uses third parties, if
necessary. If and when this occurs, it will disclose personally identifiable
information about you to the extent that it is necessary for that purpose.
Affected personal data in connection with the processing of orders in the
online store are name and surname, street, house number, post code, city,
telephone number, date of birth and when buying by direct debit the
These third parties may use the information only to fulfil their duties on
can be found in the following table:
|Atlassian Pty Ltd
San Francisco, USA
|Web application for technical support of the website||https://de.atlassian.com|
|Amazon Web Services Inc
|Provider of the cloud solution used by the company||https://aws.amazon.com|
|Shipping service for automatically generated emails of the company||https://mailchimp.com|
Canning Bridge Applecross, Western Australia
|Shipping service for automatically generated SMS of the company||https://www.clicksend.com|
San Francisco, USA
|Creation of digital signatures of U.S.-domiciled partners in relation to US tax information||https://www.hellosign.com|
Vancouver, BC, Canada
|Settlement of financial transactions with BEMER partners||https://www.hyperwallet.com|
|PayPal (Europe) S.à r.l. et Cie, S.C.A.
|Payment processing in general||https://www.paypal.com|
|SIX Payment Services AG
|Payment processing in general||https://www.six-payment-services.com|
|Payment processing in general||https://www.billpay.de|
|VET Leasing GmbH||Processing of lease agreements||https://www.vet-leasing.eu|
|archimedes Leasing GmbH||Processing of lease agreements||https://www.archimedes-leasing.de|
|Hoffman Leasing GmbH||Processing of lease agreements||https://www.hofmann-leasing.de|
|F & S Leasing GmbH||Processing of lease agreements||https://www.s-leasing.at|
|DHL Express Germany GmbH||Delivery of goods||https://www.dhl.de|
|United Parcel Service Deutschland S.à r.l. & Co. OHG||Delivery of goods||https://www.ups.com|
Finally, we would like to point out that the BEMER partners also qualify as
third parties under civil law. Therefore, if you wish it in the course of a
request in accordance with III (2), your contact details such as name,
address, telephone number, e-mail will be forwarded to the BEMER partner you
may have chosen.
In connection with personal data that we process about you, you have:
We ask you to note that these rights are not absolute and that we may be
entitled to refuse requests where exceptionally permitted. Finally, for the
sake of clarity, it should be mentioned once again that you also have the
right to revoke the granted consent to processing.
You can find out more about your rights on the various homepages of the
supervisory authorities within the EU or the EEA. In Liechtenstein, this is
the data protection agency, whose homepage you will find under official
offices on the following country page:
If you have any questions regarding the processing of your personal data,
please contact our data protection officer, whose contact details we listed
If you do not agree with our processing of your personal data, you are
ultimately entitled to appeal to the supervisory authority. For more
information, please consult the homepage listed in this section.